WE ARE MOVING
UPDATE NUMBER TWO
Now Poppy Appeal and Armistice 2018 has finished our attention has turned completely to our move to Redford Barracks.
Since we posted update Number One a huge amount of work has taken place at the temporary premises we are about to occupy at Redford Barracks. The conversion has been a great success and we will commence our move into the property on Monday 19th November. We will be working closely with Broughton Removals and Wilkinson’s Engineers to ensure everything is moved over to Redford and set up correctly. For those of you that know our existing factory you will you will be familiar with the vast amounts of militaria we have on display. This will mostly be placed in storage until we return to our refurbished premises.
Over this transition period we will be offering a reduced wreath selling service but PLEASE NOTE that after FRIDAY 16th NOVEMBER the factory at Warriston Road will be CLOSED to visitors. All orders will therefore have to be posted out to customers and CANNOT be collected. The physical move will commence on Monday 19th November. The on-line shop will close on Thursday 15th November and will re-open in the week commencing Monday 26th November.
Please also note that all contact details; postal address, telephone numbers and e-mail addresses are un-changed and you will not notice any difference in contacting us.
It is our intention to be fully operational before Christmas but please note the factory will be closed for the Christmas stand down period from Wednesday 12th December to Monday 7th January 2019. Once we are established at Redford we will continue to offer exactly the same service as we do currently. The only exception to this is that we will not be able to welcome visitors or customers to the premises as it is on a military site and ‘behind the wire’. Again, this means that all orders placed with us will be posted to customers. The only exception to this will be for very large orders where we have prearranged a collection time.
It also means that we will not be able to offer tours of the factory during our time at Redford. These will resume once we return to Warriston Road. We will however continue to post on Facebook and here to let everybody see how the refurbishment is going.
A number of our customers have asked if we will have a ‘pop-up’ facility where customers can come and collect pre-ordered items or buy items from us directly in the build-up to Appeal 19. We will look at this closely and if it is feasible we will promulgate details in plenty of time, both on our website and via our Facebook page.
We will update this page with more information as we progress.